The RCUK Hosted service is available to any sized business and is highly effective in companies who have more than one site that work together. The system is capable of serving from one to hundreds of employees.
Improve your business’s Customer Service:
Customers will get the best experience when calling your business. With RCUK Hosted you can put calls on hold, play marketing messages and move calls seamlessly between users, offices or even your mobile phones.
Businesses with multi sites:
The RCUK Hosted Voice service is provided centrally so you don’t need an expensive system on each site. The service connects branch offices together, calls are free between locations and everyone shares the same dial plans and directories.
Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a button, where their calls should be sent: their desk, their mobile (or both), or their colleague. If a call is missed they can pick up voicemail from anywhere or activate the Voicemail to Email service.
In the event of a disaster the RCUK Hosted Voice services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.
Businesses who prefer to outsource:
Creating and managing time forwarding options to your outsourcing company can be easily and automatically configured giving you peace of mind that your transfer of operations remains seamless.
Training and monitoring:
This centralised feature means that you can record calls from any location and configure instantly at the click of a button.